How do I reconnect my Inverters to Wi-Fi ?

This article applies to

If your PV system was working online and suddenly became offline, this guide is for you. By the end of this article, you will know how to reconnect your Canadian Solar Gen2 or Gen3 inverter to wi-fi if you have:

• changed modem
• changed network provider
• changed wi-fi password

Please note that the initial wi-fi set up should be done by your installer after system installation. For any technical queries, please always make your installer the first point of contact. 

Only 2.4Ghz wi-fi is supported.

For Gen3 Inverters    

1. Ensure your smart device (iPhone, iPad, laptop etc) is always connecting to the desired wi-fi network. Go to CSI Cloud App  and click Check the plant

     2. Click on the top righthand corner and go to Device Details

     3. Select Logger and it shows offline with no surprise! Click on Device networking

     4. Press the button of the wi-fi logger for one second, then release and the NET light should start                   flashing. When it does, click Completed, entering next step

    5. In real cases, the local wi-fi name will be populated automatically as long as your smart device is               connecting to it. Once you have entered the wi-fi password, click Start rapid configuration, meaning           start wi-fi connection

    6. The configuration should take less than a minute, as long as the local wi-fi is working and emitting            2.4Ghz of signal

For Gen2 Inverters          

1. Ensure that the smart device (iPhone, iPad, laptop etc) you are using is always connecting to the                desired wi-fi network. Go to CSI Cloud App  and click Check the plant

2. Click on the top righthand corner and go to Device Details

3. Select Logger and it shows offline with no surprise! Click on Device networking

4. Once again, please ensure the smart device (iPhone, iPad, laptop etc) you are using is always connecting to the local wi-fi network. 

Select Completed, entering next step, the App will then automatically pick up your local wi-fi network, then please enter the wi-fi password and click Start rapid configuration to enter the configuration mode

Select "I got it, start configuration" or "Confirm" if a new window pops up

5. You will then see this red page, please go to Network Settings on your smart device and connect to Data logger's network AP_xxxxxxxxxx 

6. Once connected to this network (AP_xxxxxxxxxx), return to App 

The wi-fi configuration will start automatically and will take 3~5 minutes

7. Successful!

We hope you find this article helpful.